Research shows that a better return experience leads to a higher conversion and repeat purchases for e-tailers.
Re:turnista is a tech-company that specializes in converting e-tailer returns into new sales. We offer an on-demand pick-up service for return goods within the timeframe as small as 30 minutes. We are the Uber of returns.
Our software allows e-tailers to easily track data on product returns and compare relative return-product performance. Combining data insights with an on-demand logistics return service allows Re:turnista to provide a next generation shopping experience for both consumers as well as e-tailers.
This initiative, using uber-like software, is currently piloted with two e-tailers in Amsterdam and will be expanded nation-wide in the second half of ’17, thanks to the network of 18.000 couriers provided by our execution partner.
Our on-demand inner-city pick-ups are performed by bicycle or on foot, greatly contributing to the reduction in pollution and congestion. The exact environmental impact currently being researched.
Our service allows e-tailers to offer their customers an unmatched, unprecedented level of customer service by offering immediate & convenient returns, increasing brand loyalty, conversion and ultimately sales.
You can vote only once per social channel for this innovation.
You can vote for as many different innovations as you like.
Your social media account will only be used for authorisation of your vote. It will not be shared automatically. The last step in the process will offer you the option to share the vote via your social channel.