Returnista

Returnista

Research shows that a better return experience leads to a higher conversion and repeat purchases for e-tailers.
Re:turnista is a tech-company that specializes in converting e-tailer returns into new sales. We offer an on-demand pick-up service for return goods within the timeframe as small as 30 minutes. We are the Uber of returns.
Our software allows e-tailers to easily track data on product returns and compare relative return-product performance. Combining data insights with an on-demand logistics return service allows Re:turnista to provide a next generation shopping experience for both consumers as well as e-tailers.
This initiative, using uber-like software, is currently piloted with two e-tailers in Amsterdam and will be expanded nation-wide in the second half of ’17, thanks to the network of 18.000 couriers provided by our execution partner.
Our on-demand inner-city pick-ups are performed by bicycle or on foot, greatly contributing to the reduction in pollution and congestion. The exact environmental impact currently being researched.
Our service allows e-tailers to offer their customers an unmatched, unprecedented level of customer service by offering immediate & convenient returns, increasing brand loyalty, conversion and ultimately sales.

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Quinten Muller

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