Diederik Karsten is Executive Vice President and Chief Commercial Officer for Liberty Global. He is responsible for ensuring that customer-centricity is part of Liberty Global’s operations and structure. He does this through his leadership of Liberty Global’s marketing, customer experience, programming, mobile, business to business services as well as its advanced analytics & data operations. Mr. Karsten is a named executive officer of Liberty Global and sits on Liberty Global’s Executive Operations Committee and Executive Leadership Team.
From January 2012 to August 2015, Mr. Karsten served as Liberty Global’s Executive Vice President, European Broadband Operations where he was responsible for the day-to-day operations of Liberty Global’s broadband operations in 10 European countries. From 2004 until December 2011, he served as the Managing Director for Liberty Global’s broadband operations in the Netherlands. Before joining Liberty Global, he served as Chief Executive Officer of KPN Mobile (Netherlands, Germany, Belgium and others) and has served as a non-executive Board Member of Easyjet PLC in the United Kingdom. Before that time, he held various management positions at PepsiCo and Procter & Gamble in the Netherlands, the United States, Germany and the United Kingdom.
Mr. Karsten serves as a director of Telenet Group Holding NV, a Liberty Global subsidiary and a Belgian public limited liability company and is Vice-Chairman of the Supervisory Board of VodafoneZiggo Group Holding B.V., the joint venture between Liberty Global and Vodafone in the Netherlands.
Mr. Karsten holds a Masters of Business Administration from Erasmus University in Rotterdam, the Netherlands.